Privacy Notice on the Processing of Personal Data within the Scope of the Appointment Request Form

1. Data Controller

Your personal data is processed by Dentist Tuğçe Aydın Çiğnaklı as the data controller.

Contact: info@tugceaydincignakli.com

Address: Merkez, Atatürk Cad. 3.Sokak, 48770 Dalaman/Muğla, Türkiye

Phone: +905444054841

2. Personal Data Processed

The following personal data may be processed through the appointment request form:

If you choose to share information in the short note/description field, data that may qualify as health data may also be processed.

• Full name
• Phone number
• Email address
• Short note/description related to the appointment request
• Date and time the request was submitted
• IP address, user device/browser information, and system log data

3. Purposes of Processing Personal Data

Your personal data is processed for the following purposes:

• Receiving your appointment request
• Evaluating your appointment request
• Contacting you by phone or email
• Concluding your request
• Ensuring website and system security
• Retaining records in the event of potential disputes

4. Method of Collection and Legal Basis

Your personal data is collected electronically when you complete the appointment request form on the tugceaydincignakli.com website.

Personal data such as your name, phone number, and email address may be processed for the purpose of receiving your appointment request and contacting you, based on the legal grounds under the GDPR, including where you have made your data public, where processing is necessary for the establishment, exercise, or defence of legal claims, and where processing is necessary for the legitimate interests of the data controller.

If you share information that qualifies as health data in the short note/description field, such data is processed based on your explicit consent.

5. Transfer of Personal Data

Your personal data is not shared with third parties for marketing or sales purposes.

However, your personal data may be shared with hosting, database, software, email, and technical infrastructure service providers only to the extent necessary to provide the website, server, database, email infrastructure, and technical security services.

If requested lawfully by authorized public institutions and organizations, your personal data may be shared with the relevant authorities.

6. Retention Period

Personal data collected through the appointment request form is retained for 1 year from the conclusion of your appointment request.

At the end of this period, your personal data is deleted, destroyed, or anonymized in accordance with applicable legislation.

If your appointment request leads to an examination, treatment, or patient registration process, the relevant records will be evaluated separately under patient registration procedures and applicable legislation.

7. Rights of the Data Subject

Under the GDPR, you have the following rights regarding your personal data:

You may submit requests regarding these rights to info@tugceaydincignakli.com.

• To learn whether your personal data is being processed
• To request information if it has been processed
• To learn the purpose of processing and whether it is used in line with that purpose
• To know the third parties to whom it is transferred domestically or abroad
• To request correction if it has been processed incompletely or inaccurately
• To request deletion or destruction within the framework of the conditions set out in legislation
• To object to a result arising against you through analysis of processed data exclusively by automated systems
• To request compensation for damage suffered due to unlawful processing